Service-Dominant Logic and How It Reframes Our Business Operations

The key fundamental premises of service-dominant logic and their descriptions by Vargo and Lusch. (http://www.slideshare.net/fred.zimny/tekes-serve20122short)
A high level view of a customer journey by Marc Stickdorn (http://www.slideshare.net/MarcStickdorn1/nuremberg-service-design-drinks-1)
Relationships between firms and customers are not void of context but happen in ecosystems of exchange according to Vargo and Lusch. (http://www.slideshare.net/fred.zimny/tekes-serve20122short)

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📈 Project Manager #InnovationManagement & #Ecosystems @LaureaUAS | ⚡️ @systemschangefi #SystemsChange | 🔥 #SystemsThinking #Complexity

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Mikael Seppälä

Mikael Seppälä

📈 Project Manager #InnovationManagement & #Ecosystems @LaureaUAS | ⚡️ @systemschangefi #SystemsChange | 🔥 #SystemsThinking #Complexity